Coaching

Turnkey coaching transforms the way our clients relate to their customers, prospects and employees. We deliver, embed, and refine the skills necessary to inspire excellence.

“Through the training and coaching process, I have been able to sharpen my relationship skills and set myself apart from the competition. I use what I learned in coaching every day.”
Manager, Fortune 500 Company

The Turnkey coaching relationship includes our “wearing many hats,” such as coach, mentor, trainer, confidant and partner.

We employ a synergistic relationship with the client that accelerates the process of great performance. Our coaching is business-centric, with a focus on grounded models and best practices that may be interwoven with a coach’s own professional background.

Not for problematic employees

The Turnkey coaching programs are designed for high performers, those who want to reach to the next level and those who need a boost to unlock their potential. Coaching is an investment so we discourage investing in poor and underperformers. Problematic employees should be enrolled in a company’s internal “personal improvement program” to see if they have the potential to excel.

Co-active goal setting

All coaching programs include an extensive goal setting process. Goals are set in a co-active and collaborative method with the client’s manager or, in the case of executives, those they are responsible to or for. The coaching client will also set goals specifically with their coach.

Web based coaching console

Coaching clients are provided access to the Turnkey Coaching Console. This “cloud” based tool allows the coach and client to share information, provide valuable tools and resources, ensure instant access to notes and goals and create a rich learning center.

Executive Excellence

Executive coaching is designed to help facilitate professional and personal development to the point of individual growth and improved performance. It can be helpful in bringing more depth and focus to challenges. It is a thought provoking process and environment that leads to maximization of potential.

Executive coaching includes:

Focus on vision, alignment and execution
Highly customized to the individual
Seasoned business professionals as coaches
A 360 assessment and full debrief
In depth goal and objective process
Open, candid and meaningful conversations

Expected outcomes include:

Become a better leader
Help others become more aligned with the vision – yours and the companies’
Reduction of stress
Better and more efficient communication
Clarity of thought
Helping others to perform to their potential

Management and leadership coaching includes:

Style and communication assessments with full debrief
In depth goal and objective process
Seasoned, professional coaches
Open, candid and meaningful conversations

Expected outcomes include:

Respect as a manager and leader
Better time management
Improved directing and delegating skills
Motivation by understanding what truly motivates your team
Productive meetings
Meaningful communication
Giving and receiving feedback

Manager to Leader

Created for high performers and emerging leaders. Managing and leading carries with it heavy responsibility. You must be able to manage time, inspire great work, lead by example, provide accountability and drive productivity. All while continuing to grow both personally and professionally.

Roundtable

Designed for management and executive teams. Sessions are conducted in a group format with open, honest and candid conversations. Working with a seasoned business professional and coach, participants focus on alignment and consistent, collaborative movement toward the organizations goals and vision.

Roundtable coaching includes:

Style and communication assessments with full debrief
Team dynamic assessment with full debrief
In depth goal and objective process
Seasoned business professionals as coach and facilitator
Group and one on one sessions

Expected outcomes include:

Tactical problem solving
Leadership capabilities that may include new ways of thinking and implementing
Development of new skills and habits
Team alignment – one voice
Maximization of resources
Strategic thinking and planning

testimonials

Turnkey Strategic Relations’ integrated approach is unique and refreshing. Their focus on delivering results and a return on investment is second to none. My team was and continues to be energized by the training and follow up which has led to strengthening an already high performing group.

Bill DavidsonSenior Vice President of Global Marketing and Investor Relations at Qualcomm

Turnkey has delivered beyond expectations with my team. After having Turnkey on board for initial training and coaching, it was clear their results warranted an expanded role in training, coaching, and developing the team. Turnkey helped integrate two teams into one cohesive and proactive high performing group. They also provided helpful insight to my management team on improving engagement and facilitating change. The synergy and repport amongst the team has shown clear improvements since Turnkey has had recurring involvement.

Blake BoltonDirector Global Logistics and After Market Services at ViaSat

Jim brings a highly collaborative approach to his engagements. He is thorough, listens well and makes sure that all of his efforts result in a substantial outcome. I worked with Jim on a client initiative that started with an interview report, continued with a classic training curriculum, and culminated in a whole department offsite that had outstanding results.

Terie ScerboManager of Learning Qualcomm

Turnkey facilitated a high quality Leadership training program with topics including building quality relationships, emotional intelligence and improving communication. They connected with the teams and used real-life examples throughout the program. Jim has the ability to captivate his audience while delivering a professional program. We look forward to partnering with Jim for future programs!

Cyndi UelenDirector of Employee Development at Brickman

Turnkey did a great job with our managers coaching them on selling and relationships. At the conclusion of their time the managers were eager for more and all left enthusiastic about their new found knowledge.

Rick GriffinPresident and CEO Care South

Turnkey provided valuable insight. They clearly demonstrated the power of the relationship through ‘Relationship Centric Selling’ with practical knowledge and skills that were immediately adopted.

Paul McFaddenDirector of Sales United States and Canada, John Deere Water Technology

Relationships are crucial to client satisfaction and business development. Turnkey helps our partners and managers develop skills to enhance the relationships that open the door to new opportunities and maximize results in the market place.

Dave DownManaging Partner KPMG San Diego

It’s all about the relationship. Jim Ponder and Turnkey Strategic Relations provide a refreshing insight into creating, building, and maintaining business relationships. Jim goes beneath the surface and gives constructive advice. His interactive approach makes his program a true collaborative learning experience. In addition to imparting much needed skills, Jim also provides another opportunity for business owners and business leaders to deepen relationships within their own company.

Jim TenutoOwner, Renaissance Executive Forums

Jim and Turnkey performed beyond expectations and has followed up better than 97% of all service providers that I have worked with. Jim delivers and works well with all levels of personnel; he is a trustworthy and reliable expert for our customer service needs.

Bill CookSenior Vice President, Business Development and Sales at CareSouth

A great way to know the team better. The commitment styles and active listening sections were of high value.

Akhila RaoBusiness Analyst / Project Manager, E-Set LLC

Powerful and very persuasive evidence that relationships are critical!

Casey StewartTechnical Analyst, General Atomics Aeronautical Systems

Jim did an excellent job providing us training on building relationships. He was engaging and worked very well with us to develop a program that met our needs.

Wade LooRetired Partner KPMG Silicon Valley / San Francisco

The training and coaching / success partnering has been exactly what we wanted. The training brought the team together with a renewed focus and collaborative effort. Business development has improved and I see great things ahead.

Andy ThweattCo-President SKS Petroleum

Through the training and success partnering process, I have been able to sharpen my relationship skills and set myself apart from the competition. The skills and techniques I learned are directly responsible for my landing a $100,000.00 contract and assisted with the winning of a $1,000,000.00 project. I use what I learned in success partnering every day.

Steve JepsenSenior Engineer – Business Development Dudek Engineering

When I first started success partnering, it was an investment I was hesitant to make, and after just 3 sessions I found the value was more than proven by the results. It has allowed me to articulate my goals. For business growth, I have known that I needed to focus on recruiting. By working with Turnkey I was able to create and implement a plan that is producing results in 1-2 months that is equal to the results for the prior six months combined. I am glad I chose to invest in myself and see concrete improvements.

Tally RhoadesAflac Regional Sales Coordinator

The value add program provided by Turnkey was excellent. My clients and key prospects were very impressed. The program sent a loud and clear message of support and appreciation during these difficult times. It was our way of saying thanks. The information provided was timely, valuable and presented in a dynamic and unique way. This was money well spent. The program motivated me to sign up for success partnering with Turnkey. Since then I have become focused, acquired new clients, and am growing my business in spite of a difficult business climate.

Mark HoekstraPresident, Heritage Group

The presentation to our Elite Advisors Conference in Kauai was excellent. It is just what is needed in these challenging times. Solid information and tools that can be used to build revenue and enhance business development. I would recommend Turnkey Strategic Relations to anyone.

Greg PaulCEO, Omni Brokerage

I found the training to be very helpful. It changed my way of thinking in many areas. We have always valued the relationship we have with our clients, but now we know how to best honor that relationship. This program is a must for anyone interested in building business through relationships.

Steve Van HoutenLifetime Financial Advisors

Turnkey Strategic Relations has been outstanding to work with. They have helped me hone my skills and realize my goals. I simply cannot say enough about their effort, professionalism and dedication.

Alex MontoyaDirector of Latino Relations, San Diego Padres